Consumer Shipping Information
Shipping Information for Consumer SalesPlease note our holiday hours:
Dec. 23rd: Closing at noon
Dec. 26th: Closed
Dec. 30th: Closing at 3:30
Jan. 2nd: Closed
We will not be shipping orders on
Consumer Shipping Rates
IMPORTANT: Shipping table only applies to orders within the continental U.S. and not for shipment to Alaska, Hawaii, Puerto Rico or other U.S. territories. These orders require additional shipping charges not calculated by the website. Please call to place your order and to obtain a shipping quote.
|Merchandise Total||Standard Ground Shipping|
|Up to $10||$7.00|
|$10.01 to $20||$8.00|
|$20.01 to $40||$9.50|
|$40.01 to $59.99||$11.50|
|$60.00 or greater||**Free Shipping (exclusions apply)|
**Free Shipping Offer
Free shipping offer is limited to orders over $60 that are ground shipments in the contiguous United States.
Order Processing Time
We make every effort to ship orders quickly. Most orders will ship within two business days of receipt. Orders placed on weekends and holidays are considered received on the following business day. Similarly, orders placed after 3:00 pm EST on weekdays will be considered received on the following business day.
Large orders can take longer to produce and ship, so order accordingly. If an order will be delayed or can’t ship complete, we will make every effort to contact customers directly.
Expedited Shipping Options
A phone call is required to arrange for expedited/air shipping*. Next-Day air requests must be phoned in prior to 2:00 pm EST. All expedited shipping charges are the responsibility of the purchaser.
The website does not offer expedited shipping options such as next day air, 2-day air or Saturday delivery, so if these services are needed, call-in your order! Contact LorAnn Customer Service at 800-862-8620 (Mon.-Fri. 9-5 EST.)
*Items Excluded from Air Shipments
Due to heightened security precautions regarding air shipments, a number of LorAnn products cannot be shipped via air. Your LorAnn Customer Service Representative will be able to identify those products and assist you with your expedited order requests.
Shipments to Alaska, Hawaii, Puerto Rico and other U.S. territories
The website does not accommodate orders shipping to Alaska, Hawaii, or U.S. territories not within the continental U.S. We apologize for the inconvenience and ask our valued customers in those states to contact Customer Service directly with their orders.
Shipments to PO Boxes or to APO Addresses
LorAnn Oils does not ship products via the U.S. Postal service and cannot ship to PO Boxes or to APO addresses.
We cannot accept international orders direct to consumers. Please see our International Inquiries page for more information.