At LorAnn Oils, quality, care, and family tradition have shaped how we serve our customers since 1962. That commitment includes making lorannoils.com welcoming and usable for everyone, including people with disabilities.
Our Commitment
We are continually working to improve the accessibility of our website and provide an inclusive online experience. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as guidance for those efforts, which may include:
- Reviewing the website for accessibility barriers
- Improving keyboard navigation and screen-reader compatibility
- Providing text alternatives for meaningful images
- Maintaining appropriate color contrast and readable content
- Improving the accessibility of forms, menus, and interactive features
- Incorporating accessibility considerations into website updates
- Evaluating reported accessibility issues and making appropriate improvements
Accessibility is an ongoing effort, and we will continue working to identify and address accessibility barriers as our website and available technologies evolve.
Need Help? We're Here.
We want you to be able to explore our products, find information, and place orders with confidence. If you have difficulty using any part of our website, need information in another format, or would like help placing an order, please contact our Customer Care team:
- Email: customercare@lorannoils.com
- Phone: (517) 882-0215
If possible, please tell us what happened and identify the webpage or feature involved. We will make reasonable efforts to provide the information or service through an accessible alternative and address the underlying barrier.
Third-Party Content
Some links, tools, or features on our website may be provided by third parties and may not be within our direct control. We encourage our partners to support accessible experiences. If you encounter a barrier involving third-party content used on our website, please let us know so we can evaluate available alternatives or share the concern with the provider.
Ongoing Improvement
Accessibility is an ongoing responsibility. We welcome your feedback and will continue working to make the LorAnn Oils online experience better for every customer.